The staff and Dr. Wilson were consistently courteous, professional AND endearing to me during my visits. I was seen on time and treated with a respect and sense of value that is, unfortunately, not common place in most physician's offices. Your staff and Dr. Wilson remind me of Dr. Krist's office, who recommended you to me for the implant. As a patient, you will often tolerate the tardiness of a doctor, a less than affable staff all because you want to see this doctor who comes so highly recommended. In your office, I get the best of both worlds. High quality medical services and world class treatment. PS You guys should conduct seminars for physicians and their support staff on how to operate their business. Most medical offices would do well to emulate your professional and courteous treatment of patients.
BD - Extraction and Immediate Implant Patient
Purpose of this letter is to congratulate you on the great job you did on the gum surgery to make my smile more attractive.
Recall that I asked you if it would hurt? Not much, you said. When I told my skeptical husband of this, he trotted out to the old physicians line about "mild discomfort". He said mild discomfort really means it will hurt so bad that you need to call the physician in the middle of the night!
My husband was wrong about the pain! Of course, you used the local anesthetic during the surgery, and sent me home with directions to use Over-The-Counter pain relievers for a few days. The evening of the operation, after the "local" wore off, I had sensations around the stitches. That is, I was conscious of the stitches. No pain then. No pain later either. I was eating ordinary bite sized food the next day!
CH - Esthetic crown lengthening patient