Please take a moment to read through some of the kind comments our patients have shared with us over the years regarding their experiences at our office.
The staff and Dr. Wilson were consistently courteous, professional AND endearing to me during my visits. I was seen on time and treated with a respect and sense of value that is, unfortunately, not common place in most physician's offices. Your staff and Dr. Wilson remind me of Dr. Krist's office, who recommended you to me for the implant. As a patient, you will often tolerate the tardiness of a doctor, a less than affable staff all because you want to see this doctor who comes so highly recommended. In your office, I get the best of both worlds. High quality medical services and world class treatment. PS You guys should conduct seminars for physicians and their support staff on how to operate their business. Most medical offices would do well to emulate your professional and courteous treatment of patients.
BD - Extraction and Immediate Implant Patient
Purpose of this letter is to congratulate you on the great job you did on the gum surgery to make my smile more attractive.
Recall that I asked you if it would hurt? Not much, you said. When I told my skeptical husband of this, he trotted out to the old physicians line about "mild discomfort". He said mild discomfort really means it will hurt so bad that you need to call the physician in the middle of the night!
My husband was wrong about the pain! Of course, you used the local anesthetic during the surgery, and sent me home with directions to use Over-The-Counter pain relievers for a few days. The evening of the operation, after the "local" wore off, I had sensations around the stitches. That is, I was conscious of the stitches. No pain then. No pain later either. I was eating ordinary bite sized food the next day!
CH - Esthetic crown lengthening patient
To: James Wilson
Just a note of thanks and encouragement for future patients. I can honestly say that I was worried when my dentist said it would be best for me to have an implant. After our initial meeting I felt confident that you would do a great job. What I didn't expect was a great job without pain. You and your staff created an atmosphere of relaxation and excellence. I know that in the future when I hear those words from my dentist, "you should have an implant" I will be in good hands and on cruise control.
MC - single implant patient
Dear Diana, Trish, (and Dr. Wilson too, I guess!)
Thank you. I absolutely love you guys. I was completely terrified by the thought of the whole process Dr. Wilson explained to me at the first consultation. Everyone in your office made me feel at ease and I could not be happier with the results. Thank you so much.
MO - full mouth gum grafting with Alloderm
Dear Dr. Wilson,
As I told you - through the gauze and my deadened lips - when we were going to our cars, I cannot put into words how grateful I am for your great kindness to me. And you and Trish are so gracious as you so skillfully do your difficult work! That's a blessing for your patients. Count on my devoted prayers for you and your staff.
LJ - extraction patient
Dear Dr. Wilson,
Thank you for doing such an incredible job pulling my wisdom tooth the other day. It's very seldom that I feel compelled to write a letter like this, but you've really earned it.
My extraction was a little trickier than the norm but you made it look easy. Your professionalism made the whole process comfortable and painless. I have already told all of my friends, family (and anyone else who would listen) what a positive experience I had. I can only hope that they will take my advice and see you for there dental needs if they truly want the best.
Dr. Wilson & Staff,
I just wanted to thank y'all for such a wonderful experience during not only my surgery, but the entire process. I couldn't be happier with the outcome of my smile and this is just the start! My life has already begun to change and my confidence has skyrocketed! I can't thank all of you enough for all of your hard work and hospitality!
RH - Esthetic crown lengthening patient
Dear Dr. Wilson
Thank you for your meticulousness and personal care during my implant treatment! It's reassuring to have a dentist whose skills and expertise one can trust, and who truly cares about his patients' well-being! (The thoughtful gift from you and Dr. Iranmanesh did speed my recovery - thank you!!). I'll be referring other patients to you!
AF - Multiple implant patient
Dear Dr. Redd, Dr. Wilson and staff, and Florida Donated Dental Services
I can't begin to tell you how much I appreciate everything you have done for me. You have all done so much. I have said this before, and I will say it again. You have given me my smile back. For years I didn't smile, I was embarrassed to even talk to people at times because my teeth were so bad. You have essentially given me my life back again. I'm sure some people won't understand this. Maybe they'll think it isn't a big deal to have missing teeth. But, until they have gone through it, they won't understand. With everything I've been through in the last seven years I never thought I'd be happy again. But, with all your help... I'm a different person. I'm proud to smile!! Thank you, from the bottom of my heart and soul. I was truly blessed when you all walked into my life. I know it's not over. I know I will have to keep up on keeping my smile the way it is. But, you have extended a hand and given me a HUGE place to start. I have a new laugh, a new smile, and a new sense of self that you all have given me. Words just can't say just how I feel. It's an emotion of sorts. It's a feeling of freedom. And, it's because of all of you that I feel this way!!! I don't think that people appreciate dentistry. Not until they have gone through the amazing change that I have been through. I'm hoping people will read this and realize that dentists can save lives. You have all saved mine. You have given me a new chance at life. My self-esteem is back and if you don't have that it's hard to live a happy, healthy life because you hide from it. You tend to shy away from the public. Not me, not anymore. I embrace meeting new people and talking to people. I enjoy going out now and not worrying about what they see when I open my mouth. Thank you, Thank You, Thank You!!!. I wish I could express in detail how I feel, I tried the best I could. I hope you all understand what you have done for me. I will never forget!!
KU - multiple implant patient
I want to express my thanks and my appreciation, for your consideration, kindness, and your skillfulness as a surgeon, on the transplant operation you did for me. They are secure, tight, and comfortable. My life has changed in that I can eat without pain and my appearance was enhanced. I am so satisfied that I will not hesitate to recommend to you anyone for this procedure. Also I want to say thanks to your staff for their attentiveness and always being punctual while I went through this procedure
SF - Implant patient
Dr. Wilson and Staff
I just wanted to convey all my appreciation for the great dental care I've had in the past year.
My dental implants are wonderful and one of the best investment I have ever made.
Each and every visit I was treated with such kindness and compassion. I could have never asked for more.
You all are wonderful.
RG - Extraction, ridge augmentation bone grafting and implant patient
Greetings Dr. Wilson & Staff
I want to thank you again for everything while I was going through all the steps for my implants. Trish was awesome. Diana always gave me perfect directions and Dr. Wilson also, and reassuring me every step of the way. Thank you! Thank you! I love my teeth!
JP - Extractions, bone grafting and multiple dental implants patient
I had no idea just how complex my dental issues were until Dr. Wilson graciously led me through the process, I might add with lots of patience, kindness, and compassion. Somehow with my very limited knowledge of dentistry he was able to help ease my concerns and fears! I'm so very grateful for that!
I would also like to thank everyone in your office that I came in contact with for making me feel so welcomed! I was pleasantly blown away! Each and every one of you made me feel like I was your only patient that day! I truly felt like a priority and was indeed well cared for.
I would be lying if I told you that I'm not still a bit scared however, just knowing that each of you will be there with me is a huge comfort!
I know you all do this daily but, I do not! So, it looks like we will be seeing a bit of each other over the next several months so, you have no idea how happy that makes me to no I have all of you there to hold my hand(s)! (You may have to hold me down too!)
It was apparent to me that from the moment I entered the doors of your office until I left that you are all professionals and take great pride in what you do! What an enlightening experience especially in this day and age!
I'm looking forward to my surgery and treatment so, that I made in my journey for a more healthy, complete, and attractive smile!
CH - Following examination. Completed implant and crown lengthening procedures
FYI, at 7 days less a few hours: stitches have all fallen out, gums are pink, and to the untrained eye it hardly even looks like a graft took place. Dr. Wilson does nice work.
HG - following gum grafting procedure
While there is little doubt I will always fear dentists, you and your staff did a remarkable job of making me feel at ease. The surgery was just as you explained it and I just wanted to drop you this note to thank you and express my appreciation!
TL - Extraction , bone grafting, and multiple implants patient
Just wanted to say thank you for the wonderful care and treatment I have received.
I also wanted to confirm what you already know, that Diana is outstanding. Her job knowledge and professionalism goes above and beyond anything I have ever experienced. Most people are never recognized for a job well done.
DP- Ridge augmentation bone grafting and implant patient
Dear Dr. Wilson,
Just a short note of praise to you and your staff. Your office is run very efficiently and with a very supportive manner. Special kudos to Nikki and Trish for their genuine concern, interest and gentleness in performing their roles.
You have a great staff and I will certainly recommend you to my friends
BG - Extraction, bone grafting, and implant patient
Dr. Wilson and Staff
Just wanted to say thank you to you and your professional friendly staff. An excellent experience! I really appreciate your team's attention to detail and treating me as a valued customer. I want to especially thank you, Dr. Wilson for your professionalism, meticulousness, and expertise. Diana and Wendy for your friendly action oriented taking care of business attitudes and to Nikki and Trish for being at the top of your game and making me feel special and comfortable. For the rest of the team that made me feel welcome, thank you too.
DS - Extraction, bone grafting, and implant patient
I woke up this morning with no pain or swelling, and ready to go to work. I feel great! Also, I'm following the aftercare instructions to a "T".
Please accept my sincere thanks to you, Nikki, Dr. Wilson, his assistant, and all of the staff for turning an experience some people would be anxious about, into a great experience! I have had trouble with this tooth for a long time now. Yesterday's procedure was the conclusion to a situation that was hopeful for some time. I know we're not done yet, but at least the "bad tooth" is gone. We tried to save it, but I can't tell you how relieved I am to have it out now. Even as a layperson, I could see the difference between the latest x-ray and the previous two, and I understand how important it was to act.
JM - Extraction and ridge preservation bone graft patient
Dear Dr. Wilson & Staff,
Thank you so much for the excellent work you did in the excellent care everyone gave me.
Between the Motrin and the antibiotic, there has been no pain. I had a good night's sleep and all seems to be progressing well.
JM - the day following extraction, bone grafting, and gum grafting procedures
Dear Dr. Wilson
Just a little note to say hello. I think of you and your wonderful staff so often. In fact every time I brush my "beautiful teeth" it's with fondness and great appreciation.
I hope this finds you and your family well. Please tell everyone I said hi and appreciate everything they did for me, especially Trish.
MG - Extraction, bone grafting, and multiple implant patient
Dear Dr. Wilson and Team,
Please accept my sincere "thank you" for the kindness and care shown to me in your office last Friday. As a self diagnosed "coward" of needles, I was relieved when Trish took the time to use the topical to help numb me ahead of time. Your entire staff provides such a warm and caring feeling within your office, I just had to write and say thank you.
EW - Alloderm grafting patient
The service at your office was the best I have ever experienced in any dental/healthcare office/care visit. From the time I walked in and the Patient Admins introduced themselves, to your assistant Jennifer being thorough and pleasant, all the way down to the amount of time you spent explaining my situation. It was all above and beyond and exceeded my expectations. In my current profession, we strive to treat our clients and prospects with a level of service that is unmatched, and while visiting your office, I feel you and your team have reached that level.
RB - following an initial examination
Dear Dr. Wilson,
Thank you so much for the excellent treatment I received having my implant done.
Your staff is outstanding and I was made to feel like royalty.
YD - Implant patient
Dr. Wilson, Your team provided one of the best customer experiences I have encountered. You, along with your staff, made me feel very comfortable and answered my questions. As soon as I can work out the insurance, I will schedule my appointment. Thanks again!
GB - following an examination appointment
Thank you so much for making my procedure as pain-free as possible last week. I was really nervous but you all made me very comfortable and 'at ease.' I really appreciated your kindness and also thorough explanations. I am blessed to have had you as my surgeon!
TH - Extraction with Immediate Implant and Immediate Provisionalization Patient
Everybody was very welcoming and empathetic and seemed to want me to have a good experience, and they listened to me and explained things to me, and seemed to really know what they are doing! I felt good about choosing this office.
ME - following an examination
It's Thanksgiving time again, and I think of you. It makes me smile because most people would never link Thanksgiving with their periodontist.
This time of year makes me recall my bone graft surgery, scheduled just before Thanksgiving several years ago, and how I was able to enjoy Thanksgiving dinner with my family and friends anyway! But that's the trivial part. What I really remember is how you and your entire staff made me feel. You walk in as the patient and immediately know you're in the right place. From the kind, caring treatment and the office to the thoughtful follow-up. Even the book you gave me to read while I was recuperating. Little things like that make a difference.
Fast forward several years later to my unfortunate incident with a "doc-in-the-box" dentist who had me running back to your office for a second opinion. I never doubted I'd get an honest assessment from you. I was actually delighted when you suggested that I come to your office for alternate oral cleanings. An excuse to come back periodically to see you and your staff. Little did I know that this cleaning would be the most thorough one I'd ever had. I should have known.
In addition to the wonderful medical care, I appreciate the e-mails reminding me of my appointments. You were one of the first implement this - a really nice touch.
The best part is the compliments I frequently get on my teeth. Of course it's partly genetic, but still. I just want you to know that now, at Thanksgiving, one of the things I'm thankful for is having a periodontist like you!
DK - Extraction/Bone Graft/Implant Patient
The thoughtfulness in how I was treated by every single person was exemplary. Diana was pleasant and thoughtful upon our greeting. She reviewed the costs with me so I understood every detail. Sherry was wonderful when I spoke to her on the phone to review medication instructions the morning of the procedure. Both Patricia and Jennifer are superb. They dealt with me with kindness and understanding. Both ladies were so knowledgeable and thorough the majority of my questions were answered before I even spoke to Dr. Wilson. I thank them for dealing with my over active imagination and emotions during what was to me one of the most traumatizing events I’ve ever had to deal with. Dr. Wilson was as equally understanding and empathetic to my plight. I had a complete understanding of my options. I felt that Dr. Wilson’s vast experience, knowledge and expertise with my procedure was stellar, I felt that I was in the right hands after my initial consultation. I appreciate how everyone understood how emotionally challenging this was for me and I will be forever grateful. At this point, I’m looking forward to the final end result, which I now know will be beautiful.
DO - following extraction/implant/immediate provisional restoration